ISUZU SERVICE CLINIC CURACAO 2025
Post-sales service is a fundamental pillar of ISUZU’s commitment and value proposition to its customers.
To strengthen customer loyalty and promote service quality in the Latin America and Caribbean region, the Service Clinic was held in Curacao in April 2025, in collaboration with Autocity N.V., an ISUZU’s authorized dealer.
The event focused on evaluating truck conditions, promoting preventive maintenance, raising safety awareness, and scheduling medium- to long-term repairs that contribute to extending the lifespan of ISUZU vehicles.
The Service Clinic adheres to ISUZU’s official standards, which include a standardized point inspection covering critical aspects such as the engine, brakes, suspension, transmission, and lighting systems. The technical staff conducted a comprehensive analysis and systematically documented their findings.
The event was a success, with customers expressing their satisfaction with the service provided. The teams from Autocity and ISUZU Motors Latin America and the Caribbean reaffirmed their commitment to their valued clients by reinforcing best practices and establishing clear action plans for the growth of post-sales service.
These initiatives represent a valuable exercise in operational excellence and customer care, ultimately enhancing both service quality and customer relationships.
