ISUZU IDS (STANDARDIZATION TRAINING FOR AFTERSALES OPERATIONS)
The standards for ISUZU’s authorized dealers (IDS) serve as the foundation for the brand’s after-sales activities.
Their primary goal is to enhance customer satisfaction by providing high-quality services and optimize productivity, resulting in highly profitable service workshops.
In this context, the technical team from ISUZU Motors America, Latin America, and the Caribbean (ILAC) and ISUZU International Operations Panama (IPSA) conducted a training session in Trinidad and Tobago for the authorize dealer network in the Latin America and Caribbean region. The purpose of this initiative was to reinforce the brand’s recommended standards regarding facilities, tools, personnel, systems, processes, and corporate image. All these efforts aim to optimize operations, create a professional and safe environment for both employees and customers.
ISUZU is committed to consistently delivering quality products and services, always prioritizing customer and team satisfaction. This dedication is an integral part of the brand’s philosophy: “Moving the World-for You.”
For more information about ISUZU in your region, visit our authorized dealer section.